Direct Hire (Most Popular)
Legacy finds and screens candidates, then places them as permanent employees directly with your company (not as temps or contractors). This is our most popular option.
Key services
Direct Hire
Temp Hire
Contract Staffing
Why choose us
Years of experience
Customized solutions
Great results
Direct Hire CSR Placement
Hiring the right Client Service Representative isn’t just about filling a seat—it’s about protecting your book of business and creating the kind of client experience that keeps policyholders loyal for years. Every day a CSR role sits open, your agency risks slower response times, frustrated clients, and missed renewal opportunities. Our Direct Hire service is designed to eliminate that risk by connecting you with fully vetted, licensed CSRs who are ready to step in and make an immediate impact.
When you partner with us, we handle every detail of the search so you don’t have to. From targeting experienced candidates within the insurance industry, to conducting license verification, background checks, and cultural fit interviews—we do the heavy lifting. The result is a short list of proven professionals who not only meet your technical requirements but also bring the customer-first mindset your clients expect.
Unlike temp or contract placements, direct hire means long-term stability. Your new CSR joins your payroll as a permanent employee from day one, giving them a sense of ownership and loyalty to your agency. That translates into stronger client relationships, smoother renewals, and more time for your producers to focus on new business growth.
Every placement we make comes with our quality guarantee, so you can hire with confidence. Whether you’re filling a single CSR position or building out an entire service team, our Direct Hire service ensures you get the right people in the right roles—fast. The end result: higher retention, happier clients, and a stronger bottom line for your agency.