Contract Staffing
Long term employees without the process of compliance and payroll. Availability of this service is dependent on state licensing requirements
Key services
Temp Hires
Direct Hires
Why choose us
Years of experience
Customized solutions
Great results
Contract CSR Staffing
Sometimes your staffing needs fall somewhere between a short-term temp and a full-time hire. That’s where our Contract CSR service comes in. With contract placements, you get a licensed, professional Client Service Representative on your team for an extended period—typically several months—without the long-term commitment of bringing them onto your payroll permanently. It’s the ideal solution for agencies tackling large projects, managing sustained growth, or filling roles during longer absences.
Our contract CSRs are carefully recruited and vetted to meet the same high standards as our direct hires. They’re licensed, experienced in servicing policies, and trained to jump in quickly with minimal onboarding. That means they can handle renewals, client calls, billing changes, and compliance tasks seamlessly, while your producers stay focused on writing new business.
The key advantage of contract staffing is stability with flexibility. You get consistent coverage for as long as you need it—whether that’s three months, six months, or longer—while we manage payroll, benefits, and compliance on our end. This keeps your overhead predictable and eliminates the HR headaches, while still giving you the extra bandwidth your agency needs.
Every placement is backed by our performance guarantee, ensuring that your contract CSR delivers the level of service your clients expect. Whether you’re preparing for a growth surge, covering a team member’s extended leave, or testing a role before making it permanent, our Contract CSR service keeps your agency running smoothly without missing a beat.
*Availability of this service is dependent on state licensing requirements